Atlassian ICYMI February 2025
My oh my haven’t Atlassian been busy this month. We are two months into the year and so many great changes coming to the products. We are also only 5 weeks away until Team 25. Join myself and other fellow community leaders as we share our tips and tricks as well as, more importantly, our predictions.
Highlights
Work Management & Collaboration
Now this is a bit of a rare one for me. Not often am I able to report on new functionality making its way to the on-prem versions of the product. But this month, I am very happy to share Jira DC GETTING SOME MAJOR LOVE!!!
That’s right. There is an EAP open right now, where customers can get additional support on optimising their instance. The new native functionality will provide great insights into product and infrastructure health including, projects, custom fields, node health, CPU load and much more. To see a full breakdown and join the EAP, check out the following community article.
Previously, when you used to delete issues, outside of possible emails there was no major clue, apart from a missing key, that issues had gone. Atlassian have now introduced issue delete actions into the audit log for better tracking. They have also improved the UI so that when you go to delete, it advises you to archive the issue instead.
Personally I am not a fan of the delete functionality at all. I often remove all users ability to delete issues and only archive, leaving to just admins who better understand the risks. But what do you think?
Up next we have a great cross product improvement. When viewing a Jira ticket with a linked confluence page. Should you click on the confluence page, it will open up in the new side by side experience. This experience is design to remove context switching and improve productivity. Personally I am a massive fan of this change. If you want to check out the full community article click here.
Credit: David Berclaz
CONFLUENCE SMALL FEATURE DUMP
Okay so full disclosure, the following updates are all small enhancements, but some I know will be loved by the community so, lets rattle them off quick.
Space owners are now a thing. Yes that’s right, outside of admins, you can now clearly define a user or a group who own the space. Great little addition to help users who to contact when needing assistance. Space owners are auto granted all rights in their space.
A massive one here. Coming very soon, you will now be able to watch specific content trees within a space. No more limited to singular pages or an entire space, you’ll be able to better control the notifications to content that is important to you.
The editor has seen even more love this month with the addition of advanced layouts. When adding layouts to your page, you now have the option to select the number of coloumns and even easily resize and move using the drag and drop functionality. The additional columns will allow much more flexibility in page design, giving all knowledge sharers more options.
AND finally, Mission control will now suggest improvements. Mission control will be able to analyze the content within a space or across the instance and recommend areas for improvement. These suggested actions will surface automatically based on the release of new features, %of inactive content, guest access and more.
Service Management
There are two new major early access programs now available for JSM customers.
First is the new JSM forms restrictions EAP. The new EAP is targeting the ability to lock down submitted forms from view on the issue view. With this new functionality, your IT teams will be able to have access to projects to provide support, without opening up additional sensitive data. There are so many use cases where you may need to provide access to an issue in general without wanting to have every user see all data. To check out the full community post & sign up to the EAP click here.
Second is the Workday integration. In an effort to help improve efficiencies for many teams, Atlassian have created and are inviting you to test their new Workday integration. This integration will enable more streamlined onboarding processes across companies, as well as open up 32 additional automation smart values directly from Workday. Please note that this feature is only available to Premium & Enterprise versions of JSM. Should you want to read the full community article or sign up to the EAP, click here.
Platform
Jira’s automation platform has seen some improvements this month. We have all seen ourselves create new automation rules, go to test them, ANNNDDD nothing. Just a fail. Well now Atlassian, for certain actions, will allow you to validate your rules while in creation. “We're introducing a new feature that allows you to validate additional fields input in Atlassian Automation rules, including JSON syntax.”
This feature will help you to find possible warnings and errors that may impact your rule, so you can fix them before it runs. It'll be available across components that allow you to provide additional fields input, including the Create issue, Clone issue, Edit issue, Transition issue and Create incident actions. You can also validate input containing smart values. This aspect does have more limited capacity to validate however.
Full product updates
Below are all release notes found within the product update list. Let me know which one is your favourite!!
Product Updates
| Product | Release Note | Status | Change Type | Rollout Schedule |
|---|---|---|---|---|
| Jira | Introducing 'work' as the new collective term for items tracked in Jira Cloud | Coming Soon | Announcement | March 2025 |
| Confluence | Measure your content's viewer engagement | Coming Soon | Improvement | March 2025 |
| Confluence | Confluence: "Watch" all items in content tree | Coming Soon | Improvement | Feb - Mar 2025 |
| Jira | It’s now easier to configure fields for child issues | Rolling Out | Improvement | February 2025 |
| Jira | Software projects: Improvements to start and due date fields for scheduling work in the calendar | Coming Soon | Improvement | February 2025 |
| Confluence | Third-party apps are now organized together and easier to find | Rolling Out | Improvement | Starting on Feb 23, 2025 |
| Atlassian Administration | Discover the number of mobile app users in your organization | Rollout Complete | Improvement | Feb 26, 2025 |
| Jira | Software projects: More context on completed and open issues when you complete a sprint | Rolling Out | Improvement | Starting on Feb 26, 2025 |
| Confluence | Introducing the Reaction Dialog | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Jira | Jira Admin - User filtering for User Picker (multiple users) custom field type | Rolling Out | Improvement | Starting on Jan 11, 2025 |
| Atlassian Administration | Added virtual actor display in actor column | Rollout Complete | Improvement | Feb 23, 2025 |
| Jira | Create forms fast with new templates in Jira | Rolling Out | Improvement | Starting on Feb 21, 2025 |
| Confluence | Spaces now have owners | Rolling Out | Improvement | Starting on Feb 23, 2025 |
| Atlassian Administration | Reactivate your inactive custom domains | Rollout Complete | Improvement | Feb 23, 2025 |
| Jira | Forge and Connect workflow rules in the new workflow editor | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Jira | Linked Confluence content in full Jira Issue view now opens in side-by-side mode | Rolling Out | Improvement | Starting on Feb 23, 2025 |
| Confluence | Target audiences coming to Company Hub cards | Rolling Out | Improvement | Starting on Feb 16, 2025 |
| Jira | Issue delete changes added to Audit log for all paid plans | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Confluence | Commenting in databases | Rolling Out | Announcement | Starting on Feb 12, 2025 |
| Atlassian Administration | Introducing your new user requests page | Rollout Complete | Announcement | Feb 19, 2025 |
| Atlassian Administration | See how Rovo usage is trending in your org | Rollout Complete | Announcement | Feb 19, 2025 |
| Jira | Verify if the app can be installed on the instance by checking the license status of the app to be activated and the instance on which it has to be activated | Rollout Complete | Improvement | Feb 18, 2025 |
| Jira Service Management | See the Premium features in-product before starting a trial | Coming Soon | Improvement | February 2025 |
| Confluence | Validate additional fields input in Atlassian Automation | Rollout Complete | Improvement | Feb 16, 2025 |
| Jira | Self-request access to Jira Product Discovery via a prompt in Jira Software | Rollout Complete | Improvement | Feb 16, 2025 |
| Confluence | Self-request access to Jira Product Discovery via a prompt in Confluence | Rolling Out | Improvement | Starting on Feb 16, 2025 |
| Confluence | Inbound and Outbound links now available for page analytics | Rolling Out | Improvement | Starting on Feb 6, 2025 |
| Jira | See who is on your team when you upgrade | Rolling Out | Experiment | Starting on Feb 16, 2025 |
| Jira | Upgrading to a paid plan just got easier | Rolling Out | Experiment | Starting on Feb 16, 2025 |
| Jira | We're making it easier to know what plan you're trialing | Rolling Out | Experiment | Starting on Feb 16, 2025 |
| Jira | We're making it easier to use Atlassian Intelligence in issues | Rolling Out | Experiment | Starting on Feb 16, 2025 |
| Jira | A new look for an upgrade experience | Rolling Out | Experiment | Starting on Feb 16, 2025 |
| Jira Service Management | See breaching SLAs in the board insights panel | Rolling Out | Improvement | Jan - Feb 2025 |
| Jira Service Management | New fields in the virtual service agent's 'send web request' step | Rollout Complete | Improvement | Nov 2024 - Feb 2025 |
| Jira Service Management | Responder alert settings apply to all incidents | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Confluence | Receive a weekly mention reminder email from Confluence | Rollout Complete | Experiment | Feb 12, 2025 |
| Jira | Using Project Pages just got even easier | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Jira | Dependency column label changes to Blocks and Blocked by | Rollout Complete | Improvement | Starting on Dec 12, 2024 |
| Jira | We've updated how you view comments on the issue view | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira | Collect more relevant work requests with Jira forms | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Space details now have a modernized look | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Editor: Nested drag and drop | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira Service Management | New onboarding and navigation for the virtual service agent | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira | Jira Plans - Dependencies on the Program board, and the end of Open Beta! | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Creating Jira issues from Confluence is easier than ever with Atlassian Intelligence | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Create Jira issues from Confluence using Atlassian Intelligence | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira Service Management | Introducing ‘Request type groups’ for HR company-managed service projects | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Version history now available for whiteboards | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira | Epic Link and Parent Link changes no longer show in the audit logs | Rollout Complete | Removed | Feb 12, 2025 |
| Jira Service Management | A new way to manage issue security on request types in Jira Service Management | Rollout Complete | Announcement | Feb 12, 2025 |
| Jira | Jira Admin - Restrict who can change an issue's status | Rolling Out | Improvement | Starting on Jan 11, 2025 |
| Jira | As part of the shutdown of the "External Assets Platform", the ability to create, add, or modify "External Assets Platform" custom fields has now been removed | Rollout Complete | Removed | Feb 12, 2025 |
| Confluence | Mission Control will now suggest improvements | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Whiteboards improvements | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Better filters for Content Manager | Rollout Complete | Improvement | Feb 12, 2025 |
| Confluence | Find Company Hub settings, analytics, and editor access all in one place | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira | Create and edit issue types from the project summary | Rollout Complete | Improvement | Feb 12, 2025 |
| Jira Service Management | Beta: Find similar alerts and past responders using Atlassian Intelligence | Rolling Out | Improvement | Starting on Feb 12, 2025 |
| Atlassian Administration | Monitor user API tokens without a subscription | Coming Soon | Announcement | February 2025 |
| Jira | We’ve updated the experience for end users who want to request a trial of Confluence | Rollout Complete | Improvement | Jul 2024 - Feb 2025 |
| Confluence | Improved importing data into databases | Rolling Out | Improvement | Starting on Feb 9, 2025 |
| Atlassian Administration | Org insights, now with better organization | Rollout Complete | Improvement | Feb 9, 2025 |
| Confluence | Draggable line labels in whiteboards | Rolling Out | Improvement | Starting on Feb 6, 2025 |
| Confluence | Notification for mentions in databases | Rolling Out | Improvement | Starting on Jan 31, 2025 |
| Atlassian Administration | Monitor user API tokens without a subscription | Coming Soon | Announcement | February 2025 |
| Jira | We’ve updated the experience for end users who want to request a trial of Confluence | Rollout Complete | Improvement | Jul 2024 - Feb 2025 |
| Confluence | Improved importing data into databases | Rolling Out | Improvement | Starting on Feb 9, 2025 |
| Atlassian Administration | Org insights, now with better organization | Rollout Complete | Improvement | Feb 9, 2025 |
| Confluence | Draggable line labels in whiteboards | Rolling Out | Improvement | Starting on Feb 6, 2025 |
| Confluence | Notification for mentions in databases | Rolling Out | Improvement | Starting on Jan 31, 2025 |
| Atlassian Administration | Apply a default classification level for your entire organization | Rollout Complete | Announcement | Feb 6, 2025 |
| Jira | The 'External Assets Platform' Custom Field is shutting down | Rolling Out | Removed | Starting on Jan 31, 2025 |
| Confluence | Editor: Improved conversion of legacy pages to cloud | Rolling Out | Improvement | Starting on Feb 6, 2025 |
| Confluence | Improved PDF export | Rollout Complete | Improvement | Feb 6, 2025 |
| Confluence | Improved error for Smart Links in the content tree | Rolling Out | Improvement | Starting on Feb 6, 2025 |
| Jira | The end is near for Epic Link and Parent Link fields | Rolling Out | Removed | Starting on Feb 3, 2025 |
